Careers

Customer Account Manager

Title : Customer Account Manager
Payout : Fixed + Variable
Offered CTC : Rs 2,40,000 (fixed. After probation period) + 1,20,000 (variable)

Job Description

We are looking to hire customer-account managers to utilise inbound and outbound telephone calls
to achieve sales targets. The account manager's responsibilities include converting leads through
telephone calls and assisting with customer inquiries, as well as maintaining an accurate record
of all calls made and received. You have to be updated with relevant information regarding the news
and updates on policies affecting the company and its functioning. You should also be able to liaise
with the appropriate departments to resolve customer complaints.

To be successful as an account manager, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing customer-account manager should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills.

Eligibility Criteria
1) High school diploma
2) Bachelor/associate degree in marketing, business administration or related field is preferred.
3) Proficiency in all Microsoft Office applications.
5) Strong negotiation and consultative sales skills.
6) Excellent organisational and problem-solving skills.
7) Effective communication skills.
8) Exceptional customer service skills.