Customer Account Manager
💰 ₹2,40,000 fixed (post-probation) + ₹1,20,000 variable
Shongkhepe
Amra ScrapMyCar — ekta startup ja end-of-life vehicle niye Bharater bhabnata i bodle dichhe. Kono dusty office nei, corporate maze nei. Shudhu ekta choto, hungry team ja shunno theke sotyikarer kichhu gorchhe.
Amader emon ekjon ke dorkar je phone tule 90 second e ekjon stranger er trust jite nite pare ar seta ke ekta deal e porinoto korte pare. Kotha r jore kokhono kono poristhiti te dhuke porechhen ba beriye esechhen? — tahole pore thakun.
Ekhane kaj kemon?
Amra ekta startup. Mane aaj apnar pashe bosa manushti porer bochor ekta department chalate pare — ar sei manushti apni o hote paren. Amader team young, fast-moving, ar keu ekhane shudhu clock in-clock out korte ase na. Sobai kichhu-na-kichhu gorchhe, ar jara ekhon amader sathe boro hobe, scale korar somoy tara i lead korbe.
Ekhane 'eta amar kaj noy' energy nei. Ekhane achhe 'daraan, ami figure out korchhi' energy.
Apnar roj kar kaj
Apni inbound ar outbound call samlaben — customer der proshno er uttor deoya, warm lead der pichhu neoya, deal close kora. Records clean rakhben, policy update ar company news er sathe taal miliye cholben, ar kono customer er problem eka solve korte na parle druto thik lok der pull in korben.
Ei kaj e ke bhalo kore
Apni jor na khatiye o manush ke raji korate paren. Phone thame na, tobu apni cool thaken. Kokhon script follow korte hobe ar kokhon shudhu ekjon manush hoye kotha bolte hobe — ta janen. Customer er problem ta sotyi mitlo kina, seta niye apni bhaben — shudhu call ta sesh holo kina ta noy.
Ja lagbe
• High school diploma (marketing, business ba emon kono bishoye degree thakle plus — dealbreaker noy)
• MS Office e comfort
• Strong negotiation instinct ar deal close korar genuine feel
• Solid communication ar problem-solving skills
• 'Amra eksathe figure out korchhi' environment e je mindset mele othe
Aro ekta kotha — English ar Hindi chhara onno kono bhasha janle application e obosshoi mention korben. Amra jotoi Bharat jure chhoriye porchhi, team e protiti extra bhasha i sotyikarer advantage.
Tayaar? Apnar application pathan ar dekhan keno apni good fit. Amader perfect CV chai na — amader chai thik manush ta ke.