Career

Customer Account Executive

Title: Customer Account Manager
Payout: Fixed + Variable
Offered CTC: Rs 2,40,000 (fixed. After probation period) + 1,20,000 (variable)

Job Description

Hum aise grahak-sambandh prabandhakon ki talaash kar rahe hain jo inbound aur outbound phone
calls ke madhyam se bikri lakshyon ko prapt kar saken. Prabandhak ki zimmedariyon mein phone calls
ke jariye leads ko convert karna aur grahak puchhtalon mein madad karna shamil hai, saath hi saath
sabhi kiye gaye aur prapt calls ka sateek record rakhna bhi. Aapko company aur uske kaaryakaran
ko prabhavit karne wali neetiyonke samachar aur updates se avagat rehna hoga. Aapko grahak
shikayaton ke samadhan ke liye sambandhit vibhagon se sampark bhi karna hoga.

Ek grahak sambandh prabandhak ke roop mein safal hone ke liye, aapko prabhavshali hona chahiye aur uchch-dabav vale vatavaran mein kaam karne me saksham hona chahiye. Ant mein, ek behtar pradarshan karne vale grahak-sambandh prabandhak ko sales scripts ka palan karne ke saath-saath asadharan sanchar, vaarta, aur grahak seva kaushal ka pradarshan karna chahiye.

Yogyata Manadan
1) High school diploma
2) Marketing, business administration ya sambandhit kshetra mein Bachelor/associate degree varaniy hai
3) Microsoft Office ke sabhi applications mein nipunata
5) Majboot vaarta aur paramarsh bikri kaushal
6) Uttam sangathan aur samasya-samadhan kaushal
7) Prabhavi sanchar kaushal
8) Asadharan grahak seva kaushal